Who else can log into your dealership?

A checklist for vendor remote access, MFA, and what the FTC Safeguards Rule expects from a dealership that arranges financing. About ten minutes, no form to fill in.

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See all 16 questions

Vendor remote access

  1. Do you have a list of every vendor that can connect to your DMS, CRM or network remotely?
  2. Do you know how each of those vendors connects?
  3. Is vendor remote access turned off when it isn't being used?
  4. Have you asked each vendor how they protect their access to your systems?

Logins and MFA

  1. Is multi-factor authentication on for email?
  2. Is multi-factor authentication on for your DMS, CRM and F&I systems?
  3. Does everyone have their own login?
  4. Is access removed the same day someone leaves?

The FTC Safeguards Rule

  1. Is one named person responsible for your information security program?
  2. Do you have a written information security program and risk assessment?
  3. Is customer information encrypted, both stored and in transit?
  4. Do you run an annual penetration test and vulnerability scans every six months?
  5. Does the owner or board get a written security report at least once a year?
  6. Do you know your FTC breach notification deadline?

If your systems go down

  1. Do you have a written plan for selling and servicing cars if your DMS is unavailable?
  2. Do you know who you'd call in the first hour of an attack?