Would your team catch a fake wire instruction?

A checklist for the payments construction and real estate firms move every week: closings, draws, progress payments and subcontractor invoices. About ten minutes, no form to fill in.

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See all 15 questions

Payment changes

  1. Is every change to bank details or wire instructions confirmed by phone before it's used?
  2. Does that rule apply to everyone, including subcontractors, suppliers, title companies and clients?
  3. Does it take two people to approve a large wire or ACH payment?
  4. Do you tell clients and buyers how you'll send wire instructions, and that you'll never change them by email?

Email accounts that handle payments

  1. Is multi-factor authentication on for every email account?
  2. Do you check email accounts for forwarding rules nobody set up on purpose?
  3. Would you notice a sign-in to a payment-handling mailbox from an unusual location?
  4. Is access removed the same day someone leaves?

The first hour

  1. Do you know who to call first if a payment goes to the wrong account?
  2. Do you know how to report it to the FBI?
  3. Is there a written plan for a payment fraud incident?
  4. Does your cyber insurance cover funds transfer fraud?

Partners and vendors

  1. Do you keep verified contact details for every subcontractor, supplier and title partner you pay?
  2. Have you asked your key partners how they protect their email?
  3. Do you use a secure portal for sharing sensitive documents and payment details?