Reliance on digital systems:
Among many hotels in the world, keycard entry-based systems are already commonplace. Automation, smart devices and IoT-controlled appliances are gaining rapid popularity. Biometric security systems are seeing similar growth. Hospitality industry players have taken to these systems in light of the convenience and ease that they offer. But, if left unsecured, they can be exploited by cybercriminals resulting in devastating consequences.
A hotel’s website applications, networks and servers also need to be secured. Measures such as firewalls, network monitoring, malware protection measures and SSL protocols help ensure robust all-round cybersecurity.
The hotel’s wifi is another critical point that needs to be secured. Many of the hotel’s guests and visitors have unfettered access to it. Therefore, securing the externally facing networks is crucial to avoid them from becoming a potential attack vector. A compromised network can also be used to launch attacks on the guests’ devices or infiltrate into the hotel’s systems and infrastructure.