Organizations evaluating security solutions frequently encounter both EDR and MDR, often wondering which they need or whether both are necessary. While the acronyms sound similar, EDR and MDR represent fundamentally different approaches to cybersecurity, one is technology you buy and operate, the other is a managed service someone operates for you. This comprehensive comparison guide examines the key differences, capabilities, costs, and use cases to help you determine the right solution for your organization in 2024.
EDR vs MDR: The Core Difference
EDR (Endpoint Detection and Response) is security software technology that you purchase, deploy on your endpoints, and operate with your internal security team. You're responsible for monitoring alerts, investigating threats, and responding to incidents.
MDR (Managed Detection and Response) is an outsourced security service where external security experts operate security technology (often including EDR) on your behalf, providing 24/7 monitoring, threat hunting, investigation, and incident response.
Simple analogy: EDR is like buying a sophisticated alarm system for your home, you own it, but you must monitor and respond to alerts yourself. MDR is like hiring a professional security service that monitors your alarm 24/7, investigates alerts, and dispatches responders when needed.
EDR vs MDR: Comprehensive Comparison Table
| Aspect | EDR | MDR |
|---|---|---|
| What It Is | Software technology/product | Managed security service |
| Who Operates It | Your internal security team | External security experts |
| Staffing Required | 1-3 FTEs minimum for 24/7 coverage | None (service includes staff) |
| Monitoring Hours | Business hours (typically) unless 24/7 staff | 24/7/365 continuous monitoring |
| Alert Investigation | Your team investigates every alert | MDR analysts investigate, alert you only on confirmed threats |
| Threat Hunting | Your team performs (if skilled/available) | Included as proactive service |
| Incident Response | Your team responds to incidents | MDR team responds on your behalf |
| Expertise Required | Significant cybersecurity expertise needed | Expertise included in service |
| Technology Cost | $45-75 per endpoint/year | $120-360 per endpoint/year (includes technology) |
| Total Cost of Ownership | Software + staff salaries ($200K-500K+) | Service fee only ($100K-300K typically) |
| False Positive Burden | Your team handles all alerts | MDR filters false positives before alerting you |
| Response Time | Depends on team availability | 15-60 minutes typical SLA |
| Deployment Time | 2-4 weeks for technology | 4-8 weeks (includes tuning and baseline) |
| Control Level | Full control over policies and operations | Shared control (policy input but provider operates) |
| Best For | Organizations with skilled security teams | Organizations lacking 24/7 security operations |
Understanding EDR: Technology Foundation
What EDR Provides
- Continuous endpoint monitoring: Real-time visibility into workstation and server activity
- Threat detection: AI/ML-powered identification of malware and malicious behaviors
- Automated response: Quarantine files, kill processes, isolate endpoints
- Forensic capabilities: Historical data for incident investigation
- Threat hunting tools: Query engines for proactive threat discovery
EDR Operating Requirements
Successfully operating EDR requires:
- Skilled security analysts: GCIA, GCIH, or equivalent expertise
- 24/7 monitoring capability: If business hours only, threats occur unmonitored overnight/weekends
- Investigation skills: Ability to differentiate real threats from false positives
- Incident response procedures: Documented playbooks for threat response
- Time commitment: 20-40 hours weekly for EDR management minimum
When EDR Alone is Sufficient
- Mature security team: 3+ experienced security professionals
- 24/7 SOC capability: Already operating security operations center
- Budget for staff: Can afford $300K+ annually for security analysts
- Desire for control: Want direct control over security operations
- Simple environment: Limited endpoint count with straightforward threats
Understanding MDR: Managed Service Layer
What MDR Adds Beyond EDR Technology
- 24/7 expert monitoring: Certified security analysts watching your environment continuously
- Alert triage and validation: MDR analysts investigate alerts, reducing false positive burden by 80-90%
- Proactive threat hunting: Regular hunting activities discovering hidden threats
- Expert incident response: Professional response to confirmed threats
- Threat intelligence: Context from global customer base and research teams
- Reporting and communication: Regular summaries and incident documentation
MDR Service Components
- Technology platform: EDR, SIEM, threat intelligence (provider-supplied or manage yours)
- Security Operations Center: 24/7 staffed facility monitoring your environment
- Expert analysts: Tier 1, 2, 3 analysts plus threat hunters
- Playbooks and procedures: Response workflows for common threat types
- Communication channels: Portal, email, phone, Slack integration
- Reporting: Daily summaries, weekly reports, quarterly reviews
When MDR Makes Sense
- Limited security staff: Fewer than 3 dedicated security professionals
- No 24/7 coverage: Security team works business hours only
- Skill gaps: Lack advanced threat hunting and response expertise
- Alert overload: Too many alerts overwhelming internal team
- Cost-effectiveness: MDR ($100-300K) cheaper than building SOC ($1-2M)
- Rapid deployment: Need immediate 24/7 capabilities without hiring/training
- Compliance needs: Require continuous monitoring for regulations
Cost Comparison: EDR vs MDR
EDR Total Cost (500 endpoints, operated internally)
- Software licensing: $45-75/endpoint x 500 = $22,500-37,500/year
- Staff (3 FTEs for 24/7): $250,000-400,000/year (salaries, benefits)
- Training and certs: $10,000-20,000/year
- SIEM/tools: $30,000-100,000/year
- Total annual cost: $312,500-557,500
MDR Total Cost (500 endpoints, fully managed)
- MDR service: $10-30/endpoint/month x 500 x 12 = $60,000-180,000/year
- Internal coordination (1 FTE): $80,000-120,000/year
- Total annual cost: $140,000-300,000
Cost savings with MDR: 45-55% lower than operating EDR internally while providing better 24/7 coverage
Hybrid Approach: EDR + MDR Combined
Many organizations successfully combine EDR and MDR:
Model 1: EDR with MDR Augmentation
- Approach: Purchase EDR, but engage MDR for 24/7 monitoring and response
- Cost: EDR ($45-75/endpoint) + MDR service managing your EDR ($10-20/endpoint/month)
- Benefits: Control over technology choice + expert monitoring
- Best for: Organizations wanting specific EDR platform with managed operations
Model 2: MDR with Internal SOC Collaboration
- Approach: MDR provides 24/7 monitoring; internal team handles tier-3 escalations and major incidents
- Cost: Full MDR service + 1-2 internal security staff
- Benefits: MDR handles volume; internal team maintains institutional knowledge
- Best for: Growing organizations building security capabilities
Model 3: Tiered Coverage
- Approach: EDR for all endpoints; MDR for critical systems only
- Cost: EDR everywhere + MDR for 20-30% highest-value systems
- Benefits: Cost optimization while protecting most critical assets
- Best for: Budget-conscious organizations with clear risk prioritization
Decision Framework: EDR vs MDR Selection
Choose EDR (Self-Operated) If You Have:
- ✅ Experienced security team (3+ analysts with GCIA/GCIH/OSCP)
- ✅ 24/7 staffing or accept business-hours-only monitoring
- ✅ Budget for security staff ($250K+ for 3 FTEs)
- ✅ Desire for direct control over security operations
- ✅ Compliance requirements met by internal operations
- ✅ Small alert volumes manageable by team
- ✅ Existing SOC infrastructure and processes
Choose MDR If You Have:
- ✅ Limited security staff (0-2 people)
- ✅ No 24/7 monitoring capability
- ✅ Budget constraints preventing SOC build-out
- ✅ Skill gaps in threat hunting or incident response
- ✅ Alert overload with high false positive rates
- ✅ Compliance requiring continuous monitoring
- ✅ Need rapid security capability without build time
- ✅ Want access to threat intelligence and best practices
Consider Both (EDR + MDR) If You Want:
- ✅ Specific EDR platform plus expert management
- ✅ 24/7 coverage with internal team involvement
- ✅ Tiered protection (full EDR, selective MDR)
- ✅ Learning path toward internal SOC capability
Common Misconceptions
Myth: "MDR is just outsourced EDR"
Reality: While MDR often uses EDR technology, it provides much more: expert analysis, threat hunting, investigation, response, and continuous optimization. EDR is the technology foundation; MDR is the complete security operations service.
Myth: "EDR is enough if I have IT staff"
Reality: IT generalists typically lack specialized security expertise for effective EDR operation. EDR generates hundreds to thousands of alerts requiring skilled security analysts to investigate. Effective EDR operation requires dedicated security professionals, not general IT admins.
Myth: "MDR is only for small companies without security teams"
Reality: Many Fortune 500 enterprises use MDR to augment internal teams, provide 24/7 coverage, access specialized expertise, or manage specific security domains. MDR allows even large organizations to scale security operations cost-effectively.
Myth: "MDR means giving up control"
Reality: MDR providers work collaboratively with internal teams. You define policies, approve response actions for critical systems, and maintain oversight. MDR handles day-to-day operations while you maintain strategic control and visibility.
Conclusion: EDR, MDR, or Both?
The choice between EDR and MDR isn't binary, it depends on your organization's security maturity, staffing, budget, and operational requirements. EDR provides excellent endpoint security technology for organizations with skilled security teams capable of 24/7 monitoring and response. MDR delivers comprehensive managed security operations for organizations lacking internal resources, providing expert monitoring, investigation, and response at significantly lower cost than building internal SOC capabilities.
Many organizations benefit from hybrid approaches, using EDR technology with MDR services for expert management, or implementing full MDR while maintaining small internal security teams for strategic oversight. The optimal approach balances security effectiveness, operational efficiency, and budget constraints while ensuring comprehensive protection against modern threats.
Key decision factors include:
- Internal security team size and expertise
- 24/7 monitoring requirements and capabilities
- Budget for technology and staffing
- Compliance and regulatory obligations
- Desire for control vs outsourced expertise
- Organization size and environment complexity
SubRosa Cyber Solutions offers both EDR technology implementation services and comprehensive Managed Detection and Response services tailored to your organizational needs. Whether you need EDR deployment and optimization support, full MDR with 24/7 monitoring and response, or hybrid approaches combining both, our certified security experts deliver solutions aligned with your security objectives and budget. Schedule a consultation to discuss whether EDR, MDR, or a combined approach best fits your organization's security requirements.